Reward Points Terms and Conditions

1. Introduction 

  • Program Name: The Soil Co Rewards Program (the “Program”) is provided by Soil Co.
  • Purpose: This program rewards loyal customers for their engagement with Soil Co.

2. Enrollment and Eligibility 

  • Who Can Enroll: You must be at least 21 to join.
  • Enrollment Process: Enrollment may occur in-store or through our website (thesoilco.com).
  • Account Information: You are responsible for providing and maintaining accurate account information.

3. Earning Points 

  • Earning Points: Points are earned for purchases.
  • Earning Rate: 1 point for every $1 spent.
  • Point Accrual: Points will be credited to your account within 24 hours of the purchase.
  • Prohibited Actions: Points will not be awarded for returns, taxes, or shipping fees.

4. Redeeming Rewards 

  • Point Redemption: Please let us know in the “notes” section when placing your order.
  • Reward Availability: Soil Co reserves the right to change the rewards available at any time without notice.
  • No Cash Value: Points do not have any cash value and cannot be exchanged for cash.

5. Point Expiration and Forfeiture 

  • Expiration: Points will expire if there has been no account activity for 12 consecutive months.
  • Forfeiture: Soil Co may forfeit your points if you violate these terms or if a fraudulent account is detected.

6. Program Changes and Termination 

  • Changes: Soil Co reserves the right to modify, alter, or terminate the Program or any part of it at any time, with or without notice.
  • Termination: The Program may be terminated at any time by Soil Co without prior notice.

7. Other Terms 

  • Disputes: Any dispute arising from your participation in the Program will be resolved by binding arbitration or local courts.
  • Privacy Policy: Your personal information will be used in accordance with Soil Co’s privacy policy, found at https://thesoilco.com/privacy-policy/

8. Acceptance of Terms 

  • By participating in the Program, you agree to be bound by these Terms and Conditions.